Resources

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This policy details the process to follow where a service provides live-in care for service users. It has been reviewed and reference has been added to COVID-19 within the policy statement, as well as additional related resources added. Existing references have also been reviewed to ensure they remain current.

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This policy establishes the requirements regarding safe handling and disposal of waste in healthcare in accordance with legislation, codes of practice and best practice guidance. This policy has been reviewed and now includes a new procedure (5.7) relating to management of COVID-19 waste and associated references added.

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This policy has been updated to reflect the Department of Health and Social Care’s Winter 2020-1 plan. The policy has been simplified to support providers to create plans more easily. A new templated business continuity plan has been added which includes key themes. The template needs a full review and customising by the service and any local themes need to be included. Additional templates on service user priority need categorisation added. Impact raised to critical to reflect the need to have plans in place asap. The reference number on this policy has changed. Previously it was AB02.

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Infection Control is an important aspect in the delivery of safe care, and this policy has been updated to include reference to the government guidance on cleaning to stop the transmission of coronavirus. A reference has also been added in relation to this.

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This policy will support a service in relation to PPE requirements when providing care and support. It has been reviewed with no significant changes and references have been checked and updated.

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This policy outlines the importance of good leadership and management in a service and how this is part of the requirements of the CQC. It has been reviewed with no significant changes and references have been checked and updated.

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This policy details the coronavirus but must be reviewed in conjunction with other policies and procedures within the COVID-19 hub. It has been reviewed in response to the government announcement of a national lockdown. Policy updated to reference the rollout of vaccines and the new variant VOC- 202012/01. References reviewed and updated

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This policy has been reviewed to ensure it reflects links to national guidance on shielding. The policy details the steps managers must take to ensure all staff have risk assessments in place and that they can work safely.

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This policy will help guide staff on the measures to put in place to manage stress and support mental health. It has been reviewed with minimal change and references and links have been updated.

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Policy amended in the purpose section and 6.10 added. References have been reviewed and updated.

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This policy details the different supervision processes that can be adopted by the service to ensure continued staff development. It has been reviewed with no significant changes and references checked and updated.

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This policy outlines the complaints, suggestions and compliments process a service should adopt to ensure continually improvement of the overall service. The policy has been reviewed with minor content changes and additional custom fields added for personalisation. References have also been updated to ensure they remain current.

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